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Covid-19 Guest Information

Update 07.04.2021

The Blackpool Tower remains temporarily closed, but in line with the Government’s roadmap out of lockdown we plan to reopen from May 17th 2021. You can pre-book now and your tickets are covered by our Booking Guarantee.

When we re-open, pre-booking your visit online is essential for all guests (including passholders). For information about your booking please review the FAQs below to find out the best next steps and who to contact if you need further assistance.

Please keep checking our website and social media for the latest information.

Ticket Information & Booking FAQs

Following the latest update from the UK Government on its response to COVID-19, The Blackpool Tower will remain temporarily closed in line with Government guidance.

In line with the Government’s roadmap out of lockdown we plan to reopen from May 17th 2021. Please keep checking our website and social media channels for the latest information.

If you have booked a ticket to visit us and we are still closed, it is easy to revalidate your ticket to visit on a later date. You can change your ticket date via our booking portal, details of which you can find on your e-ticket. Our booking guarantee allows you to move your ticket up to five times, with the flexibility to move bookings up to the end of 2021.

If you have booked a ticket and our attraction is closed, your ticket is valid until 31 December 2021. If you purchased your ticket after 9th October 2020 please use the link on your ticket to rearrange your visit. 

If you purchased your ticket before 9th October 2020 please get in touch with our Guest Experience Team on Guestservices.theblackpooltower@merlinentertainments.biz  including your name and booking number in the email, and we will assist you further. We anticipate high email volumes and appreciate your patience as our team works through all inquiries. 

Please note that due to social distancing measures, our capacities have been reduced, meaning tickets may sell out on select dates.