Guide for Guests with a Disability

Parking

There's plenty of pay & display car parks in Blackpool with designated parking for those with a disability:

• Houndshill Centre
  Covered, multi-story parking adjacent to Blackpool Tower. Pay on return charges apply.
• Central Car-parks
  Open air, ground level parking only 5 minutes' walk from us. Pay & display charges apply.
• Street Parking
  Town Centre street parking is only available on short term basis.

Don’t forget to display a valid blue badge in your vehicle.

Buying tickets

• If you are able to provide evidence of your disability (e.g. blue/orange badge, award letters or similar), you will be able to visit the various attractions at the full rate, with one helper being admitted free of charge.
• If assistance is required with ticket purchasing, our Front of House team will be able to help.

Toilets

• Toilets with disabled access are available throughout the building including a Changing Places toilet.
• Please be aware that all our disabled toilets require access by radar key. Please ask a member of staff for assistance.

Attraction access

Here are the details for each attraction within The Blackpool Tower:

THE BLACKPOOL TOWER EYE & 4D CINEMA

• The Blackpool Tower Eye and 4D Cinema can accommodate all guests with a disability, with the exception of guests using mobility scooters. However, complimentary wheelchairs are available.
• Guests should be aware that the 4D Cinema may startle guide dogs, due to the sound level of the film.

THE BLACKPOOL TOWER DUNGEON

• Due to the size of the show rooms, a maximum of two guests requiring the use of a wheelchair or one requiring a mobility scooter can be permitted per tour.
• The tour is fully wheelchair accessible up to show nine, when the actors request customer assistance and take the guest down in the lift for the final show.
• Extremis: Drop ride to Doom – guests must be able to manoeuvre themselves into the seat and support their head unaided, as there is only a crash bar and no other harness.
  - Guests who cannot fulfil this criteria will be directed into the gift shop instead.
• There is a toilet with disabled access located within this attraction.

THE BLACKPOOL TOWER CIRCUS

• Due to the age and design of the Circus arena wheelchair spaces are limited, so we cannot guarantee availability.
• Access for guests with a disability is available on the ground floor.
• Please be aware that there is a limited amount of seating in the Circus that does not require the use steps to gain access.
• Please contact the Circus team prior to your visit if you will require assistance.

THE BLACKPOOL TOWER BALLROOM

• There are six steps to the entrance of the Ballroom, so guests with a disability will require assistance.
• The Changing Places facilities are available on this level.
• Unfortunately, the age of the building precludes wheelchair access to the balconies.

JUNGLE JIM’S CHILDREN’S INDOOR PLAY

• Parents or guardians are responsible for all children in Jungle Jims play area.
• Children with certain disabilities may not be able to use some of the play equipment.
• There are a number of steps to gain access to the equipment.

Groups

• Large groups of guests with a disability visiting The Blackpool Tower are advised to contact our Front of House team - call 01253 622242 prior to your visit.
• Otherwise be sure to ask the team upon arrival for further advice about access and facilities.