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Covid-19 Guest Information

Update 22.02.21

Following the latest update from the UK Government on its response to COVID-19, The Blackpool Tower will continue to remain temporarily closed.  

When we re-open, pre-booking your visit online is essential for all guests (including passholders). If you have pre-booked tickets, your tickets are valid until 31 December 2021. Please either click the link on your tickets to change your date or get in touch with our team to amend your existing bookings on Guestservices.theblackpooltower@merlinentertainments.biz.  

Please keep checking our website and social media channels for the latest information.  Thank you for your co-operation and understanding.  

Ticket Information & Booking FAQs

Following the latest update from the UK Government on its response to COVID-19 and the move of Blackpool into Tier 4 from December 31, The Blackpool Tower will continue to remain temporarily closed. 

We will reopen as soon as we are able to do so. If you have pre-booked tickets, your tickets are valid until 31 May 2021. Please either click the link on your tickets to change your date or get in touch with our team to amend your existing bookings on Guestservices.theblackpooltower@merlinentertainments.biz 

Please keep checking our website and social media channels for the latest information.  

If you have booked a ticket and our attraction is closed, your ticket is valid until 31 December 2021. If you purchased your ticket after 9th October 2020 please use the link on your ticket to rearrange your visit. 

If you purchased your ticket before 9th October 2020 please get in touch with our Guest Experience Team on Guestservices.theblackpooltower@merlinentertainments.biz  including your name and booking number in the email, and we will assist you further. We anticipate high email volumes and appreciate your patience as our team works through all inquiries. 

Please note that due to social distancing measures, our capacities have been reduced, meaning tickets may sell out on select dates.